Upscale your images with AI

Drop an image here or click to browse

JPG, PNG or WEBP • Upscale up to 8K

Your uploaded image

Upscale in progress

Enhancing your image...

Original image
Upscaled image

We could not complete this upscale.

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Your images are secure and private.

How it works

Upscale an image to 2K, 4K, 6K or 8K

Give Upscela a small or soft picture and it hands back a larger, sharper one in the same shape. It works on photographs, product shots, artwork, screenshots and old scans, and nothing is stamped on the result on any plan.

  1. Drop a JPG, PNG or WEBP of up to 25 MB on the box, or click the box to choose a file.
  2. Pick a size. The credits each one costs are printed under it before you spend anything.
  3. Press Upscale Image. When it is ready, drag the slider across the picture to compare it with your original, then download it.

What does it cost?

By size, 2K 20, 4K 30, 6K 40 and 8K 50 credits. A new account is given free credits every month once its email address is confirmed, which is enough to try it properly, and the pricing page shows what each plan includes.

What will my picture look like afterwards?

The same picture, with more in it. The shape is kept exactly and nothing is cropped away. Edges and texture are drawn at the new size, where plain resizing would only blur them. A very small or badly damaged original gives it less to work from, so start from the best copy you have.

Do I have to wait on the page?

No. An upscale carries on in Recent Tasks while you add the next picture, and how many run at once depends on your plan: Free 1, Starter 3, Pro 8 and Max 20. Close the tab and it still finishes. The result is waiting when you come back.

Can I prepare the picture first?

Yes, and it is worth doing. The Edit tab crops, straightens and corrects colour for free, in your browser, and one button carries the picture back here. Crop first and every credit goes on the part of the frame you are keeping.

How long is my result kept?

For as long as your plan says, which is Free 3 days, Starter 1 week, Pro 15 days and Max 30 days. After that it is deleted for good, so download what you want to keep. During its last day a finished task shows how long it has left.

More answers in the help centre

✦ Before & After

See the Difference

From blurry to brilliant

Every pair below is a real upscale from this tool, at the size it came back.

Wildlife & Nature
Wildlife & Nature

Wildlife & Nature

477 × 254 11312 × 6016

Whiskers, the flecks in the iris and the fur along the muzzle are resolved rather than invented. The dark side of the frame stays dark instead of filling with noise.

Drag the slider to compare

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Fashion & Editorial
Fashion & Editorial

Fashion & Editorial

162 × 288 3072 × 5460

A frame 162 pixels wide, opened out to a full page. Every paisley on the sheer print keeps its outline, and so do the filigree earrings and the stitching on the belt.

Drag the slider to compare

Try now
Portraits & People
Portraits & People

Portraits & People

480 × 640 2880 × 3840

Drag it across the jewellery. Every coin, chain and engraved edge comes back as metal, and the veil behind it stays cloth. The face is still the face that was photographed.

Drag the slider to compare

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Landscape & Travel
Landscape & Travel

Landscape & Travel

562 × 317 5452 × 3072

Haze and water are where an enlargement usually falls apart: one bands into stripes, the other goes to plastic. Look at the needles on the far treeline and the stones under the shallows.

Drag the slider to compare

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Property & Streetscapes
Property & Streetscapes

Property & Streetscapes

442 × 331 3840 × 2880

Paint, shutters and the render on every facade down the lane stay separate things. This is the frame that decides whether a listing looks handled or hurried.

Drag the slider to compare

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Illustration & 3D Art
Illustration & 3D Art

Illustration & 3D Art

225 × 225 4096 × 4096

Two hundred pixels square to a print-ready file. Fur direction, the highlight in the eye and the soft edge of the ear all survive at twenty times the size, exactly as they were drawn.

Drag the slider to compare

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Packaging & Product
Packaging & Product

Packaging & Product

478 × 478 4104 × 4096

Small print is the honest test, and it is the part a resize turns to mush. Read the line under the logo, then the legal type along the bottom edge.

Drag the slider to compare

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Architecture & Heritage
Architecture & Heritage

Architecture & Heritage

768 × 576 4780 × 3584

Carved stone is the hardest thing on this page: hundreds of edges that all have to stay where the mason put them. Follow the balustrade, then the figures above the arch.

Drag the slider to compare

Try now
E-Commerce & Catalogue
E-Commerce & Catalogue

E-Commerce & Catalogue

465 × 372 4608 × 3688

One flat lay doing the product page, the thumbnail and the ad. Look at the stitching on the boot, the crown of the watch and the rib of the knit.

Drag the slider to compare

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Old Photographs Restored
Old Photographs Restored

Old Photographs Restored

440 × 352 4608 × 3688

An archive print, grain and all. The grain is resolved rather than wiped away, so the photograph keeps the texture it was made with instead of coming back as a painting.

Drag the slider to compare

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Prepare Your Image

Drop an image here or click to browse

JPG, PNG or WEBP • Crop, adjust, export

How it works

A free photo editor, in your browser

Crop, straighten, resize and colour-correct a picture with no account, no credits and no upload. Everything on this page happens on your own device, so the file never leaves it.

  1. Drop an image on the page, or click to choose one.
  2. Work down the panel: crop to a shape, rotate or straighten, set a size, then adjust light and colour. Double-click any slider to put it back.
  3. Choose JPG, PNG or WEBP and download, or press Use in Upscaler to carry the picture straight across.

Is it really free?

Yes. There is no trial, no watermark and nothing to sign up for. It costs us nothing to run, because it runs on your device and not on our servers, and that is the whole reason it can be free.

Which crop shape should I pick?

Under Crop, Auto keeps the shape your picture already has and Free lets you drag any shape you like. The fixed ones are the shapes that screens and feeds ask for: 1:1 for a profile picture or a product tile, 4:5 and 9:16 for posts and stories, 16:9 for video and banners.

What does the Auto button under Adjust do?

It reads the picture and sets the light and the white balance to a sensible starting point. Nothing it does is final: every slider it moved can be moved again by hand, and Reset all puts everything back.

Which format should I download?

PNG keeps every pixel and keeps transparency, which suits logos and anything you will edit again. JPG makes a much smaller file for a photograph. WEBP is smaller still and opens in every current browser.

Does it change my original file?

No. The editor works on a copy inside the page. Your original stays exactly as it was, and what you download is a new file.

More answers in the help centre

Generate an image

Your generated images will appear here.

Describe what you want, choose a shape, and pick how many.

How it works

Create an image from a description

Write what you want to see, or start from pictures of your own, and get up to 4 new images in one run. Each image costs 5 credits.

  1. Choose Text to Image, or Image to Image if you want to start from your own pictures.
  2. Describe it in the prompt box, then pick a shape and how many images to make.
  3. Press the Generate button. Your images appear beside the panel, newest first, each run under the prompt that made it.

How do I write a prompt that works?

Say what the subject is, where it is and how it should look, the way you would brief a photographer. A ceramic coffee cup on a wooden table, morning light from a window, soft background will get you much closer than a nice coffee photo. There is plenty of room in the box, so be as specific as you like.

What are the shapes for?

Auto leaves the shape to the picture. The others are the shapes you would crop to afterwards anyway: square for a product tile, tall for a phone screen or a story, wide for a banner or a video frame. Choosing one now means nothing has to be cut off later.

What can I do with an image I like?

Point at it. You can download it, open it in the editor, send it to the Upscale tab, or press 2K or 4K to enlarge it on the spot. Clicking the prompt above a run copies it, and Regenerate runs the same prompt again.

How many pictures can I start from?

Up to 10 in Image to Image. Use them to show a product, a place or a style you want kept, and use the prompt to say what should change. One clear picture usually does more than several that disagree.

What if an image does not come out?

You are not charged for it. Every image in a run is its own task, so one that fails gives its credits back and the others are unaffected.

More answers in the help centre

Batch upscale

Drop an image here or click to browse

JPG, PNG or WEBP • Batch upscale is on the paid plans

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Your images are secure and private.

How it works

Upscale a whole folder of images at once

Batch is the upscaler for many pictures. Add them together, choose one size for all of them, and they work through side by side while you get on with something else.

  1. Drop your images on the page, or click to choose them. JPG, PNG and WEBP, up to 25 MB each.
  2. Choose 2K, 4K, 6K or 8K. The receipt beside the grid shows the total before you commit.
  3. Press the button. Each picture shows its own progress and gets its own download, and one button downloads them all.

Who is Batch for?

Anybody with more than a few pictures and the same job to do to each: a seller with a catalogue, a photographer with a shoot, somebody scanning a box of family prints. One drop and one choice of size replaces doing them one at a time.

Do the pictures have to match?

No. They can be different shapes, sizes and formats. Each one keeps its own shape and is enlarged to the size you chose.

Can I leave while it runs?

Yes. Every picture is a task of its own on our side, so the batch carries on with the page closed and is waiting, as you left it, when you come back.

Is a batch cheaper?

The price for each picture is the same as on the Upscale tab. What a batch saves is your time.

Which plans include it?

The paid ones, and the bigger the plan the bigger the batch, up to 20 pictures. The pricing page has the numbers for each.

More answers in the help centre

◉ Credits & Plans

Choose Your Plan

Real results. No upscaled promises.

Your plan

Free

Best for trying it out

₹0/ month

Free forever

60 Credits / month
  • 3 images at 2K, or 2 at 4K
  • ₹0.00 per credit
  • 1 upscale at a time
  • Batch upscale
  • Files kept 3 days
  • Watermark-free downloads

Starter

Best for occasional work

₹400/ month

₹4,800 once, for 12 months

400 Credits / month
  • 20 images at 2K, or 13 at 4K
  • ₹1.00 per credit
  • 3 upscales at a time
  • Batch upscale
  • Files kept 1 week
  • Watermark-free downloads
Most Popular

Pro

Best for frequent creation

₹640/ month

₹7,680 once, for 12 months

800 Credits / month
  • 40 images at 2K, or 26 at 4K
  • ₹0.80 per credit
  • 8 upscales at a time
  • Batch upscale
  • Files kept 15 days
  • Watermark-free downloads

Max

Best for professional workflows

₹1,200/ month

₹14,400 once, for 12 months

2,000 Credits / month
  • 100 images at 2K, or 66 at 4K
  • ₹0.60 per credit
  • 20 upscales at a time
  • Batch upscale
  • Files kept 30 days
  • Watermark-free downloads

Need only one image?

No subscription required.

With a subscription

Plans run on credits. This is what each size costs.

2K Upscale20credits per image
4K Upscale30credits per image
6K Upscale40credits per image
8K Upscale50credits per image

Or just buy credits

No plan needed. The more you buy at once, the more you get.

1,120 credits

1,000 credits plus 120 free

Valid for 365 days+12% bonus
₹300₹9,000
₹1.34 per credit

Before you decide

Should I take a plan or buy a single image?
Buy a single image if you have one job to do, say a poster to print or one listing photo to fix. Take a plan if you upscale regularly: the per-image cost drops sharply, more images run at once, and your files are kept for longer. One large image on a plan already costs less than buying it outright.
What happens if I run out of credits?
Nothing breaks and nothing is charged automatically. New upscales wait until your next credits arrive, and everything you have already made stays where it is and stays downloadable. You can buy credits or move up a plan at any point if you would rather not wait.
Can I change plan later?
Yes. You can move up to a bigger plan at any time: it starts the moment you pay, and what is left of the plan you had stays yours until its own date. The plan you are on can be renewed in its last 3 days: the new credits arrive the moment you pay, and the new month begins when the current one ends, so the days you have left are kept. Earlier than that the same plan cannot be bought a second time, and a smaller plan cannot be added while a bigger one is running. If you need more before then, buy credits or move up. Once a plan has ended you can choose any plan again, a smaller one included.
Is annual billing worth it?
It is the same plan at 20% less, paid once for twelve months. Your credits arrive one month at a time, on the same date each month, and each month's are there to be used in that month. Worth it if you already know upscaling is part of how you work; if you are still finding that out, start with a month. If you are on a month of the same plan, the year can be paid for in that month's last 3 days and begins when the month ends. A year of a bigger plan can be bought at any time and starts the day you pay for it.
Can I try it before paying anything?
Yes. The free plan gives you credits every month with no card required, and downloads carry no watermark, so you can judge the result on your own photograph, at full size, before deciding whether any of this is worth paying for.
How do I cancel, and what happens when I do?
There is nothing to cancel, because nothing renews by itself. You pay for one month or one year, and no further payment is ever taken unless you make it. Your plan runs to the end of the time you paid for, and each month's credits can be used until that month ends. When the time you paid for is over, the account returns to the free plan.
Do leftover credits carry into next month?
No. Plan credits refresh each month; they do not pile up. So the plan to take is the one that matches an ordinary month for you, not the biggest one on the page. If you renew before a month ends, the new month's credits arrive at once and what is left of the old month can still be used until its own last day. Credits bought as a single image work differently and are not on a monthly cycle.
How can I pay?
UPI, debit and credit cards, and net banking, all in rupees. The figure on the card is the figure charged, with no tax added on top, so nothing new turns up at the checkout. Card and UPI details go straight to the payment provider and never touch our servers.
What if I buy the wrong thing?
Write to us within 7 days, before spending any of the credits, and we will refund it. Separately, if a plan does not do what this page says it does, ask whenever you notice. That one is on us and there is no time limit on it.

Read more questions in the help centre →

Still have a question?

We answer every message, usually within a day.

Contact us

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✦ Help Centre

Questions, answered

Sizes, quality, cost, privacy, and everything else you're wondering.

11 questions

Getting started

What is an AI image upscaler?
It makes a picture bigger without making it blurry, which sounds obvious until you try it any other way. Enlarging a photo normally just stretches the pixels you already have, so a small photo becomes a large soft one. An AI upscaler has been trained on millions of photographs, so it recognises what it is looking at (skin, brick, fur, fabric, printed type) and rebuilds the fine detail at the new size. You get a sharper picture, not a bigger copy of a soft one.
How do I upscale an image on Upscela?
Three steps, about a minute, nothing to install. 1. Drop your photo on the upload box, or click it and pick a file. 2. Choose 2K, 4K, 6K or 8K. 3. Press Upscale Image and wait about half a minute. Your result arrives with a slider you can drag across it to see the before and after, and a Download button underneath.
How do I increase the resolution of an image?
Upload it here and pick a size. That is genuinely the whole process. Resolution is just how many pixels the picture contains, so increasing it means creating pixels that were not there before, and the only question that matters is whether the new ones belong. Photoshop and your phone's editor will happily add pixels by averaging their neighbours, which is why the result looks soft. This adds detail that matches what the photograph shows.
How is AI upscaling different from resizing an image?
Resizing in Photoshop, Preview or Paint fills the gaps by averaging the pixels on either side. No new information enters the picture, so edges soften and texture turns to mush: the image is larger and slightly worse. AI upscaling puts an edge where it can tell there was an edge. That is why a 4x AI upscale can look sharper than the original did at 100%, and a 4x resize never can.
What is the difference between an image upscaler and an image enhancer?
An upscaler changes the size. An enhancer changes the look: brightness, contrast, colour, sharpening. They solve different problems and it is easy to buy the wrong one. Upscela does both, but keeps them apart on purpose. Upscaling happens here and costs credits. Enhancing happens in the Edit tab, runs in your browser, and is free.
Can you really upscale a photo without losing quality?
Yes, though it is worth being clear about what that means. Nothing can recover information a camera never recorded. What a good upscaler does is rebuild detail that is consistent with the rest of the frame, so the enlargement holds together at full size instead of falling apart. In practice, a photo that looked soft at 100% comes back looking like it was shot at the bigger size. What it will not do is invent a face that was three pixels wide.
Do I need to install any software?
No. Upscela runs in your browser: Chrome, Safari, Edge or Firefox, on Windows, macOS, Linux, Android and iOS. Nothing to download, nothing to update, and no graphics card needed at your end. The heavy work happens on our servers, so a six-year-old laptop gets exactly the same result as a new workstation.
Does it work on a phone?
Yes. The site is built to work at phone width and you can upload straight from your camera roll. One practical note: 6K and 8K results are big files, so those downloads are happier on Wi-Fi than on mobile data. An 8K PNG can be 80 MB or more.
Do I need an account?
Yes, because your upscales and your credits have to belong to somebody. Signing up takes an email address and nothing else. No card is asked for unless you choose a paid plan.
Are the before and after examples real?
Yes. Every pair on the portfolio page is a real job through this tool, and the two numbers printed under each one are the file that went in and the file that came out. Nothing there is retouched by hand or swapped for a stock photograph. Drag a slider to the middle and the join is the same picture on both sides, which is the part that would be impossible to fake.
Is there a free plan?
Yes, and it is not a trial that runs out after a week. The free plan gives you credits every month and your downloads carry no watermark, which means the same clean file a paying customer gets. Paid plans add more credits, more upscales running at once, and longer storage. See the plans.

Still stuck?

Write to us and a person will answer, usually within a day.

Contact support

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✦ About Upscela

One job, done properly

Most AI platforms do twenty things adequately. We do one thing, and we would like it to be the best there is.

Upscela is an AI image upscaler. You give it a photograph that is too small, and it gives you back a bigger one that still looks like your photograph.

Wildlife photograph before AI upscaling, soft and low resolution
The same wildlife photograph after AI upscaling, fur and whiskers resolved
192 × 102 3840 × 2043
What we actually do

Detail that belongs to the picture

Fur, feathers, weave, brickwork, skin. An upscale should give back the texture that was actually in front of the lens, not a convincing substitute for it, so the picture holds up when somebody leans in. Drag the handle and judge it at full size, which is the only way anybody should buy one of these.

See the full portfolio
Landscape photograph before AI upscaling
The same landscape after AI upscaling, foliage and cloud edges holding their structure
491 × 277 5444 × 3072
Where this usually goes wrong

Sharp is easy. Still yours is the hard part.

There is a shortcut available to everyone in this business. Let the model reinvent the picture instead of resolving it and you get something startlingly crisp, which wins the thumbnail and loses the job, because it is no longer the photograph anybody took. We measure every result against your original, and when it drifts we treat that as a defect. Never as a house style.

See the full portfolio

Built around how people actually work

Start small, go bigger later

Not sure whether you need 4K or 8K? Take the smaller one. There is a button beside every finished result that steps it up, and it picks up from the work already done instead of starting over.

Queue the whole shoot

Start one and the upload box comes straight back. A folder of listing photos goes out in the time it takes to select them, and everything reports its own progress while you get on with something else.

Crop before you enlarge

The editor is free and costs no credits, because cropping first is simply the right order: every pixel you pay to enlarge is then a pixel you actually keep. Straighten, rotate and colour-correct while you are there.

Look before you commit

Every result arrives with a slider, a zoom and a full-screen view. Look at it properly, at the size you are actually going to use. Approving a thumbnail and finding out at the printers is how this goes wrong.

Any shape, kept exactly

Plenty of tools quietly snap your photograph to proportions that suit them and crop away the difference. Panoramas suffer worst, portraits close behind. Whatever shape goes in comes back, to a fraction of a percent.

Nothing to install

It runs in the browser you already have, on the laptop you already own, with no graphics card and no download. A six-year-old machine gets exactly the same result as a new workstation.

Who brings us work

Online sellers

Marketplaces set minimum image sizes and reward photographs a customer can zoom into. A phone shot that looked fine as a thumbnail often falls short. One upscale and the same picture carries the listing, the thumbnail and the ad.

Photographers and retouchers

Old commissions shot on smaller sensors, tightly cropped frames, and clients asking for print sizes the file was never going to reach. Upscaling buys back the resolution the crop cost you.

Designers and agencies

The image the client sent is 900 pixels wide and the billboard is not going to shrink. Enlarge it properly, keep the shape, and stop rebuilding artwork around a file that will not cooperate.

Anyone with a box of old photographs

Scan the print, upscale the scan, and the grain gets resolved instead of smoothed into a painting. It is the most rewarding thing you can do with this tool, and the results tend to surprise people.

People making things with AI

Image generators mostly stop around 1024 pixels square, which is nowhere near print and thin on a large screen. Upscaling is the standard last step, and generated images take to it beautifully.

Estate agents and interiors

Rooms keep their geometry and surfaces keep their texture, which is most of what separates a listing that reads as professional from one that reads as a phone snap.

What AI can and cannot do

Upscaling for print, and why 300 DPI confuses everybody
DPI is the most misunderstood number in photography, largely because it is not really a property of your file. It is a note stored alongside the pixels saying how densely to print them. Change it without resampling and nothing happens to the picture at all. What decides whether a print looks sharp is the pixel count, and the arithmetic is simple: inches multiplied by 300. A 4 by 6 print wants 1200 by 1800 pixels. A 12 by 18 wants 3600 by 5400. A 24 by 36 poster wants 7200 by 10800, which is more than a 24 megapixel camera produces. That is why upscaling and printing go together so often. Photographers hit the ceiling constantly, usually after cropping, and a good enlargement is the difference between a print that survives being looked at closely and one that only works from across the room. Our sizes map onto this directly: 2K covers A4, 4K covers A3 and most framed work, 6K and 8K take you into posters and banners.
Why product photography is where upscaling pays for itself
Online, the photograph is the product. Nobody can pick your fabric up, so the only information a buyer gets about quality is what your image shows them, and every major marketplace has worked this out. They set minimum dimensions, they favour listings you can zoom into, and they push blurry uploads down the page. Meanwhile most small sellers are shooting on a phone, cropping hard to lose a messy background, and ending up with something that was fine on the screen they shot it on and thin everywhere else. Upscaling to 4K closes that gap for about the price of a cup of tea. Weave, stitching, grain, printed labels and the small imperfections that make a real object look real all survive the enlargement, so a buyer who zooms in finds more reasons to buy, not a wall of soft pixels. The same file then covers the listing, the thumbnail, the ad and the catalogue, which is the part sellers underestimate: you are not buying a bigger image, you are buying one photograph that stops needing to be reshot.
Restoring old family photographs, honestly
This is the use that gets the warmest emails, and it deserves a straight explanation of what to expect. Start with the scan, because everything downstream depends on it. Scan the print; do not photograph it. Use the highest resolution your scanner offers even if the file feels absurdly large, and work from the original print, never a copy of a copy. From there, upscaling resolves what the film recorded: grain becomes grain again instead of a grey wash, fabric gets its weave back, and faces recover the texture that makes them read as people instead of illustrations. What it does not do is repair. Scratches, water stains, creases, tape marks and torn corners are damage to the physical object, and an upscaler is not a restorer. It will not colourise black and white either, which we consider a feature: a colourised photograph is a guess wearing your grandmother's face. If the original is very small or very soft, be careful with faces. Where there is little information to work from, any model fills the gap with something plausible, and plausible is not the same as accurate. Use the slider, and trust your own eyes about whether the person looking back is the person you remember.
What we refuse to do
Occasionally, holding the line on faithfulness means handing back something a shade less dramatic than a competitor would, and we are at peace with that, because a portrait that is no longer your subject has failed at the only thing it was asked to do. The other half of the answer is knowing where the limits are and saying so out loud. Motion blur cannot be undone. Text nobody could read cannot be recovered. A face a few pixels across cannot be reconstructed reliably. Every one of those is written plainly in our help centre, before you spend anything, because a customer who knows what to expect is a customer who is happy with what arrives. Losing a sale to honesty costs us less than winning one and refunding it.
What about the free upscalers?
Use them. Genuinely. If you need one image at modest size for a blog post, a free tool will very likely do the job, and you should hear that here before you feel sold to. Where they tend to fall down is everything around the edges: a watermark across the result, a cap somewhere around 2x, queues that stretch into the evening, no way to keep your files, quiet ownership terms, and results that snap your photograph to a shape it never had. Our own free plan exists for exactly this reason. Real credits every month, no card, and the same output a paying customer gets, so you can judge it on your own photograph before deciding whether any of this is worth money. If it is not, no harm done.
Upscaler, enhancer, enlarger: what the words actually mean
These get used interchangeably and it causes real confusion at the point of buying. An image upscaler increases resolution: more pixels, more detail, a bigger file. A photo enhancer changes how the picture looks, meaning brightness, contrast, colour, sharpening and noise, usually at the size it already is. A photo enlarger is generally the same idea as an upscaler, borrowed from the darkroom. Increase image resolution and make an image bigger without losing quality are the phrases people actually type, and both describe upscaling. Image resizing is the plain version that adds pixels by averaging their neighbours, which is why it goes soft. Upscela is an upscaler first, and the free editor covers the enhancing side. Working out which one you need is usually the whole difference between fixing your problem and buying the wrong subscription.
The free editor, and why it costs nothing
There is a full photo editor here and nobody pays for it, on any plan, including no plan at all. Crop with a locked ratio or to exact pixel dimensions, straighten a horizon, rotate and flip, then work on brightness, contrast, saturation, warmth, tint, highlights and shadows with a live histogram showing what you are doing to the picture. There is an Auto button when you want a sensible starting point, and a hold to compare button for checking you have not gone too far. Export as JPG, PNG or WEBP at whatever quality and size you like. It runs entirely inside your browser. Your photograph is never uploaded to us, and that is precisely why it can be free: it costs us nothing to run, because it runs on your machine and not on ours. It also means it works perfectly well on a picture you have no intention of upscaling, and you are welcome to use it that way and never spend anything. The reason it sits beside the upscaler is the order the two belong in. Crop first, and every pixel you pay to enlarge is a pixel you decided to keep. Straighten first, and the enlargement is working on a level picture. Get the colour roughly where you want it first, and you are judging the result on its own merits. When you are done there is one button that hands the edited image straight to the upscaler, with nothing to save and nothing to upload twice.

Talk to us

Feedback, a bulk enquiry, or something that did not work. A person reads every message.

Contact support

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✦ Terms of Service

Terms of Service

The agreement between you and us, in plain words.

Who you are dealing with

Upscela is a sole proprietorship owned and operated by Sumit Sharma, in India. You can reach us at info@upscela.com, and our address and phone number are on the contact page. In these terms "we", "us" and "Upscela" mean that business, and "you" means the person using the site.

We are not registered for GST. The price you see is the price you pay, and no tax is added at checkout.

What the service does

Upscela takes an image you upload and returns a larger version of it. You choose a size, we charge the credits that size costs, and the result is delivered as a PNG file you can download. The free editor on the Edit page runs entirely in your browser: it costs nothing and uploads nothing.

The help centre sets out what the tool does well and what it cannot do. Upscaling is not magic: motion blur cannot be undone, text nobody could read cannot be recovered, and a face a few pixels across cannot be rebuilt reliably. Read that page before you spend anything.

Your account

You need an account to upscale an image, and you must be at least 18 years old to have one. Give us an address you control and keep your password to yourself. You are responsible for what happens under your account. Tell us at once if you think somebody else has got into it.

One person may hold one account. Creating several accounts to collect the free credits more than once is a misuse of the service and we may close all of them.

Credits and payment

Everything is bought and spent in credits. A plan gives you a number of credits in each month it runs; you can also buy credits outright or pay for a single image. What each size costs is shown on the pricing page and is charged the moment a job is created, not when it finishes.

A job that fails, times out or is cancelled is refunded in credits automatically. You do not have to ask. Credits have no cash value and cannot be transferred between accounts.

Prices can change. A change never affects something you have already bought, and we will say so on the pricing page before it takes effect.

Your images stay yours

You keep every right you had in the image you upload, and you keep the result. We claim no ownership of either. We do not use your images to train anything, we do not sell them, and we do not show them to anybody. There is no watermark on any plan, including the free one.

We need one narrow permission to do the job at all: while your file is with us, you allow us to store it and to process it, including sending it to the specialist providers who perform the upscale on our behalf. That permission exists only to produce your result and ends when the file is deleted.

By uploading you confirm you have the right to do so. Do not upload anything you do not own or have permission to use.

What you may not upload

Nothing illegal. Specifically: no sexual content involving children, no non-consensual intimate images, no material that incites violence or hatred, and nothing that infringes somebody else's copyright or trademark.

No identity documents belonging to other people, and no images made to impersonate a real person or to deceive. Do not attempt to break, overload or work around the limits of the service, and do not resell access to it without asking us first.

If you find something on this service being misused, tell us through Report abuse. We can suspend or close an account that breaks these rules, and where the law requires it we will report the matter.

Availability, and what we do not promise

We work to keep the service running and to return a result you are happy with, but we cannot promise it will always be available, always be fast, or always produce a result you like. Results depend on the picture you start from.

The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, for lost profit, or for anything you could have avoided by keeping your own copy of your file. Where we are liable, our total liability to you is limited to what you paid us in the twelve months before the claim.

Nothing here removes a right you have under Indian consumer law that cannot be removed by agreement.

Ending it

You can stop using the service whenever you like. To close your account, write to info@upscela.com from the address on it and we will delete the account and your files. We can suspend or close an account that breaks these terms, and we will tell you why unless the law stops us.

We may change these terms. If a change matters, we will say so on the site before it takes effect, and continuing to use the service after that means you accept it.

Which law applies

These terms are governed by the law of India. The courts of Uttar Pradesh have jurisdiction over any dispute arising from them.

If something here is unclear, write to info@upscela.com before you buy anything. An email costs you a minute and saves you a guess.

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✦ Privacy

Privacy Policy

What we hold, why we hold it, and what you can ask us to do with it.

Who we are

Upscela is a sole proprietorship owned and operated by Sumit Sharma, in India. You can reach us at info@upscela.com, and our address and phone number are on the contact page. In this policy "we", "us" and "Upscela" mean that business, and "you" means the person using the site.

This policy explains what we collect, why, how long we keep it and what you can ask us to do about it. It is written to be read, not to be survived.

What we collect

Your email address and a password. The address identifies your account and is where verification links, password links, and receipts and notices about what you have bought are sent. The password is never stored: what we keep is a one-way hash of it, so a stolen copy of our database cannot be turned back into your password and cannot be used to sign in as you.

The images you upload, the prompts you type, and the results. Held only as long as your plan says, then deleted automatically, file names and prompts with them.

What you bought and what you spent. Every credit movement is recorded so your balance can be explained. We need this for our own accounts and to answer a billing question.

Basic technical information that any web server sees: your IP address and the requests you make. We use it to keep the service up and to stop abuse, such as one address creating a hundred accounts for the free credits.

How you found us. The site that sent you here, or the campaign named in the link you followed, and the first page you opened. If you create an account it is kept with the account. It tells us which of our own efforts are working, and it stays with us.

We do not collect your name, your phone number, your location or your date of birth. We have not asked you for them and we do not want them.

We never see your card

Payments are handled by a licensed payment gateway. Your card number, CVV, UPI PIN and bank credentials go to them directly and never reach our servers. We receive only the fact that a payment succeeded and a reference for it.

What happens to your images

Your image is uploaded, queued, processed and returned to you. To perform the upscale we send it to specialist third-party processing providers who act on our instructions and are bound by contract to use it for nothing else.

We do not train anything on your images. We do not sell them, publish them or show them to other customers. One account cannot see another account's files: every request is checked against the account that made it.

Files are deleted automatically when their retention window ends, which depends on your plan: Free 3 days, Starter 1 week, Pro 15 days and Max 30 days. You can delete any job yourself before then, and doing so removes the files with it.

Every sample on our portfolio is our own test image. No customer's picture has ever appeared there and none ever will.

Why we are allowed to hold it

We hold your address, your password hash and your files because we cannot provide the service you asked for without them. We hold your credit and purchase history because we are required to keep records of what we sold. We hold technical logs because we have a legitimate interest in keeping the service working and in preventing abuse.

We do not run advertising, we do not profile you, and we do not sell or share your data with anybody for their own purposes.

Cookies

Our own first. One keeps you signed in for 90 days from your last visit, so that you are not asked to sign in again every time you come back. It is HttpOnly, which means no JavaScript on the page can read it. Two last ten minutes and exist only while you sign in with Google: one so that the answer coming back is the one you asked for, and one so that you land on the page you left. One remembers which half of the Generate tab you left open. Your browser also keeps a note of a finished batch you have cleared, so that it is not shown to you again.

One more remembers how you first found us, as described under What we collect. It lasts ninety days and is sent to this site and nowhere else. A browser that sends the Global Privacy Control signal is not given it.

While you are signed out the page loads Google's own sign-in script, which is what lets it offer Sign in with Google, and Google can see that request. If you sign in that way, Google tells us your email address and that it is verified, and that is all we take from it.

There are no advertising cookies on this site, and no outside measurement service is running on it.

Your chosen language is part of the web address rather than a cookie, which is why a translated page can be bookmarked and shared.

What you can ask for

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Write from the address on the account and we will close it, which removes your address, your files and your session. We keep the minimum record of transactions that the law requires us to keep.

Write to info@upscela.com and we will answer within three to four business days. If you are unhappy with how we have handled a request, tell us first and give us a chance to put it right.

How it is protected

Passwords are hashed with PBKDF2-SHA256 and a value unique to each account. Session cookies and the links in our emails are random tokens of which we store only a hash, so even our own database cannot reproduce them. Traffic is served over HTTPS.

No system is perfect. If something goes wrong that affects you, we will tell you rather than hope you do not notice.

Changes to this policy

If we change how we handle your data we will update this page and change the date at the top. If a change is significant we will put a notice on the site, so you are not the last to know.

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✦ Refunds

Refund and Cancellation

When money comes back, when it does not, and how to ask.

The short version

A job that fails is refunded automatically, in credits, without you asking. Unused credits can be refunded within 7 days of purchase. Credits you have already spent on a finished result are not normally refundable, because the processing was really done and really cost us money.

If something has gone wrong, write to us. Nobody should be left feeling cheated over a few rupees.

Delivery

Nothing is shipped and there is no delivery charge, because there is nothing physical to send. Credits appear in your account the moment a payment succeeds. For a plan bought for a year those are the first month's, and each later month's arrive on its own date. The one exception is a payment made for a plan while your account still has time paid for on that plan or a bigger one, unless it renews the plan you are on in its last 3 days. Such a payment is kept as time after what is already paid for, and its credits arrive on the day that time begins. A finished picture is ready to download from Recent Tasks as soon as the job is done, usually within a couple of minutes, and it stays there for as long as your plan keeps files. If a payment went through and the credits are not there, write to us and we will put it right.

Failed jobs: automatic

If an upscale fails, times out or is cancelled, the credits are returned to your balance automatically. There is nothing to claim and nobody to email. Open that task in Recent Tasks and it says how many credits were returned.

Unused credits: 7 days

If you have bought a plan or a credit pack and have not spent any of it, write to us within 7 days of the payment and we will refund it in full to the method you paid with.

If you have spent part of it, we will refund the unused part at the price you paid per credit. Free credits and credits added by a code have no cash value and are not refundable.

Credits already spent

Once a job has run and returned a result, the credits it cost are not normally refundable. The work was done, and the provider bill behind it was already paid.

That is the rule and not the whole story. If you were charged for something you did not ask for, charged twice, or the result is plainly broken rather than merely not to your taste, tell us what happened and we will put it right. We will not argue over a few credits.

How to ask

Email info@upscela.com from the address on your account. Tell us what you bought, roughly when, and what went wrong. If it is about a particular job, the job number from Recent Tasks makes it much quicker.

We answer within three to four business days. An approved refund is sent back to the original payment method and usually reaches you within 5 to 7 working days after that, depending on your bank.

Cancelling a plan

A plan never renews by itself, so there is nothing to cancel and nothing to stop. You pay for one month or one year, and no further payment is taken unless you make it. Each month's credits can be used until that month ends, and when the time you paid for runs out the account returns to the free plan.

A year paid for in advance is covered by the 7 day rule above, like any other purchase. After that it runs its twelve months, with the credits arriving one month at a time.

Before you raise a chargeback

Please write to us first. A chargeback takes weeks, costs both of us a fee, and we can almost always solve the problem the same week by email. If we have made a mistake we will say so and fix it.

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✦ Report Abuse

Report Abuse

How to tell us something is being misused, and what happens next.

Reporting misuse

Upscela is a tool for making your own pictures bigger. If somebody is using it for something else, we want to know, and we act on reports rather than filing them.

Write to info@upscela.com with "Report abuse" in the subject line. You do not need an account to report something.

What to report

Sexual content involving children. Non-consensual intimate images. Material that incites violence or hatred against a group. Anything made to impersonate a real person or to deceive.

Your copyrighted work being processed or published by somebody who has no right to it. Your own photograph or likeness being used without your permission.

Attempts to break, overload or abuse the service, including one person creating many accounts to collect the free credits.

What to tell us

What you saw and where, the date and time as closely as you can manage, and any link, job number or account address you have. If you are reporting your own work being used, say what the work is and how we can tell it is yours.

Do not attach illegal material to your report. Describe it. If we need to see something we will tell you how to send it safely.

What we do

We acknowledge every report within three to four business days and we look at all of them. Where a report is upheld we remove the material, and we suspend or close the account behind it.

Where the law requires it, or where somebody is in danger, we report the matter to the police and preserve what we hold for them. We do this whether or not the person who reported it asks us to.

We will not tell the person you reported who reported them.

If we get it wrong

If we have removed something of yours or closed your account and you believe that was a mistake, write to info@upscela.com and say so. A human reads it, and we do change our minds.

If somebody is in immediate danger

Contact the police first, not us. In India, dial 112. For online offences against women and children, the National Cyber Crime Reporting Portal at cybercrime.gov.in takes reports directly. Tell us afterwards and we will preserve whatever we hold.

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✦ Contact

Contact us

Who you are writing to, how to reach us, and when to expect an answer.

Email

Write to info@upscela.com. It is the only address we use and it reaches a person, not a ticket queue. Anything is welcome here: a result that came back wrong, a question before you buy, a refund, a bulk enquiry, or a bug you would like fixed.

We answer within three to four business days, and usually well inside that. If nothing has arrived by then, look in your spam folder before you conclude we ignored you, then write again.

Phone

+91 79060 04034, during ordinary working hours in India. For anything involving a particular image or a payment, email is better: a written record with the job number in it usually settles the matter in one reply where a call takes three.

What to put in the message

Write from the email address on your account. That is what lets us find your credits and your jobs without a round of questions first.

If it is about one image, the job number from Recent Tasks is the most useful thing you can give us. If it is about a payment, roughly when it happened and what you bought is enough. If something looked wrong on screen, tell us which browser you were in and whether it was a phone or a computer.

Who you are writing to

Upscela is a sole proprietorship owned and operated by Sumit Sharma, based in Mathura, Uttar Pradesh 281001, India. The full registered address is held by our payment provider and is given to any customer or authority who asks for it in writing.

Grievance Officer

The Consumer Protection (E-Commerce) Rules 2020 ask every online business to name someone answerable for complaints. Here that is Sumit Sharma, proprietor. Write to info@upscela.com with Grievance in the subject line, so it is not read as an ordinary support question. We acknowledge a grievance within 48 hours and work to resolve it within one month, which is what those rules require.

You may want one of these instead

Most questions already have an answer in the help centre. For money, see Refund and Cancellation. For what happens to your pictures, see Privacy. To tell us the service is being misused, see Report Abuse.

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